DeepDrift Audio ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and what rights you have.
1. Who We Are
DeepDrift Audio is the controller of your personal data. Contact: hello@deepdriftaudio.com
2. What Data We Collect
We collect the following data when you make a purchase or contact us:
- Name and email address (required for order processing and delivery of digital downloads)
- Payment information (processed by Stripe — we never store your card details)
- IP address and browser data (collected automatically for security and analytics)
- Messages you send us via the contact form
3. How We Use Your Data
- To process and fulfil your order (legal basis: contract performance)
- To send you your download links by email (legal basis: contract performance)
- To respond to your questions and support requests (legal basis: legitimate interest)
- To send marketing emails, only if you have opted in (legal basis: consent)
- To comply with legal obligations (legal basis: legal obligation)
4. How Long We Keep Your Data
We keep order data for 7 years to comply with accounting obligations. Marketing consent data is kept until you withdraw consent. Contact messages are kept for 2 years.
5. Third Parties
We share your data with the following third parties only to the extent necessary to provide our service:
- Stripe — payment processing. See Stripe's privacy policy at stripe.com/privacy
- Formspree — contact form processing
- Netlify / Cloudflare — website hosting
We do not sell your personal data to any third party.
6. Your Rights (GDPR)
If you are in the European Union, you have the following rights:
- Right of access — you can request a copy of your data
- Right to rectification — you can ask us to correct inaccurate data
- Right to erasure — you can ask us to delete your data
- Right to restriction — you can ask us to limit how we use your data
- Right to portability — you can request your data in a portable format
- Right to object — you can object to processing based on legitimate interest
- Right to withdraw consent — for any processing based on consent
To exercise any of these rights, contact us at hello@deepdriftaudio.com. We will respond within 30 days.
7. Cookies
This website uses only essential cookies required for the site to function. We do not use advertising or tracking cookies.
8. Changes to This Policy
We may update this policy from time to time. The date at the top of this page will always reflect the most recent version.
9. Contact
Questions about this policy? Contact us at hello@deepdriftaudio.com