DeepDrift Audio ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, sign up for a free resource, request a sleep report, purchase a product or course, or use our protected student area.
1. Who We Are
DeepDrift Audio is the controller of your personal data. Contact: hello@deepdriftaudio.com
2. What Data We Collect
Depending on how you use our website, we may collect:
- name and email address
- order, enrolment, and account access details for purchased products and courses
- sleep-related information you choose to enter into our calculator or report tools, such as bedtime, wake time, sleep duration, and related report values
- support messages and correspondence you send to us
- technical data such as IP address, browser type, device information, login and session data, and pages visited
- cookie consent preferences and related consent records
- checkout and transaction metadata supplied by our checkout providers, but not your full payment card details
3. How We Use Your Data
- to process purchases and provide downloads, courses, and protected student access
- to generate and send requested free resources, mini-course emails, and sleep reports
- to send service messages about your purchase, login, course access, or support request
- to send marketing emails if you have given consent
- to operate, secure, and improve the website, course areas, and email flows
- to comply with accounting, legal, and regulatory obligations
4. Legal Bases
We process your data on one or more of the following legal bases: performance of a contract, your consent, our legitimate interests in running and securing our business, and compliance with legal obligations.
5. How Long We Keep Your Data
- purchase and invoice records are generally kept for 7 years for accounting and tax purposes
- course access and account records are kept for as long as needed to provide the service and manage security or support
- marketing and free resource subscription data is kept until you unsubscribe, withdraw consent, or ask us to delete it, unless we must keep certain records for legal reasons
- consent records are kept for as long as necessary to demonstrate compliance
6. Third Parties and Processors
We share personal data only where necessary to operate our services. This may include:
- Payhip for checkout, digital sales, and product delivery workflows
- MailerLite for email subscriptions, mini-course emails, sleep calculator follow-up, and marketing automations
- Cookiebot for cookie consent management and related consent records
- Google Tag Manager for managing website tags and related technologies, subject to your consent choices where required
- hosting and infrastructure providers used to deliver the website, course areas, storage, and technical security
- payment processing partners used within checkout flows
We do not sell your personal data.
7. Cookies and Consent
We use essential cookies for site operation, security, and protected course access. We also use Cookiebot to manage consent choices on the website. Depending on your consent selections and the page you use, third-party cookies or similar technologies may be used by embedded checkout tools, tag management tools, analytics or marketing services, and consent management services.
You can accept, refuse, or change your cookie preferences through the Cookiebot banner or preferences controls made available on the site. The current cookie list and categories should be available through the Cookiebot declaration for the website.
8. International Transfers
Some of our service providers may process data outside your country or outside the European Economic Area. Where relevant, we rely on the safeguards made available by those providers and required under applicable law.
9. Your Rights
If you are in the European Union or another jurisdiction with similar rights, you may have the right to access, correct, delete, restrict, object to, or transfer your personal data, and to withdraw consent where processing is based on consent.
To exercise your rights, contact us at hello@deepdriftaudio.com. We will respond within the time required by applicable law.
10. Changes to This Policy
We may update this policy from time to time. The date at the top of this page reflects the most recent version.
11. Contact
Questions about this policy? Contact us at hello@deepdriftaudio.com